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BOTS for Customer Service

April 20th, 2016 | by: Steve Pollack | Posted in : Customer Service , New Technology

In this day in age almost any task can be done or at least started online. As all markets gain an online presence we are faced with new issues with the changing culture. When almost all purchases are done online it is no wonder that there is not an online customer service presence. But like the automated customer service voice machine we are all familiar with, there is now the automated customer service online robot known as a “bot”.

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SOLD 5.6: New Features and Enhancements

February 29th, 2016 | by: Lauren Biedenharn | Posted in : Customer Service , Client News, New Technology, Sold 5 Features

Here at SM Sold we are working on our platforms and programs to bring you the best technology to run your business. Our Sold 5.6 version now has new features and enhancements designed to improve your management of your website.

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Using Sold 5 for Pocket Listings

February 4th, 2016 | by: Steve Pollack | Posted in : Customer Service , Marketing, Client News, Real Estate News, New Technology, Websites, Digital Trends, Sold 5 Features

Being a real estate agent means you always have the inside scoop. You know when listings are going on up for sale months before they ever hit the MLS – and sometimes you know about them when they do not go on the market at all. These are known as “pocket listings” and they are all the craze in hot markets such as Los Angeles.

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